...what is included in the rental cost.
When and how to reserve and pay for your apartment.
Incidental (optional) charges.
When, where, and how to check in and get your keys.
When and how to check out.
Cancellations and refunds.

• Furnished apartment rental, from 4p on day of arrival to 12n on day of departure.
  See also information on check-in, below: earlier occupancy and / or later departure may be available at no additional charge.
• All utilities.
• A 50% discount on the rental of a French cell phone, if desired.
  Reception in La Bohème and in Soleil is excellent. It is adequate in Citron, but not much fun for long calls.
  Calling charges, if any, are not discounted. Incoming calls are free.
• Use of linens (towels & sheets).
• Cleaning of apartment prior to check-in.
• All taxes.

The apartment will be cleaned shortly before the arrival of each new guest.

Not Included
Laundry service, maid service, and groceries / household goods are not included in the rental cost.

Laundry
If, upon check-out, you do not wish to wash the linens you used (or if a very early departure prevents you from doing so), we offer an (optional) linen washing service. La Bohème and Soleil both have washing machines (Citron does not, but there is an automatic laundry less than a block from our building). If you are washing your own linens, you must allow an hour per load (the machines can only handle one set of sheets / towels per load). It is not necessary to dry them: La Bohème has drying lines, and Soleil has a drying rack: simply hanging the sheets and towels to air dry is sufficient.

Maid Service
Maid service can be arranged if desired (a weekly passage, for example, costs 40 €). We also clean the apartment between each guest, so no “heavy cleaning” is required upon check-out (see “check-out,” below, for details).

Groceries / Household Goods
The apartments are equipped with a “starter stock” of things like paper towels, toilet tissue, soap, cooking oils, trash bags... so that you will find your apartment fully functional on the day of arrival. This stock may be sufficient for a short stay, but its renewal is up to you. Household items and groceries are not otherwise included in the rental cost. In a general sense, our hope is that our guests replace approximately what they use....


Reservation and Payment

1. A reservation is only accepted when accompanied by the appropriate payment (see term 5, below).
2. Payment can be made by any of our usual methods: check / cheque (made to the order of Blue Marble Travel), credit card, or wire transfer.
3. Payments made in dollars (US or C) can be made by check / cheque only.
   We will convert the dollar payment to euros using this currency converter, and using the date on which the check / cheque is posted to us. 2% will be deducted from the result to cover the costs of currency conversion, and the result will be rounded to the nearest whole euro.
   
4. There is a 40€ fee for any returned check.
5. Payment of 50% of the total rental cost (rounded to the nearest euro) is required to reserve space. Full payment is required if reservation is made within 60 days of the rental start date. Space is only considered to be reserved upon receipt of the appropriate payment.
   At our discretion, a 5-day “hold” can be placed on rentals booked at least 30 days in advance, to allow the payment to arrive.
6. The balance of the rental payment is due 60 days prior to rental start date.
   If the balance is not received 60 days prior to rental start date, the renter is considered to have cancelled the reservation 59 days prior the rental start date. This is unfortunate, and makes the renter cross, because the funds already paid are not refundable in this case. Please be sure to make your final payment promptly!
7. Prices are subject to change without notice. Once at least 50% of the rental cost has been paid (necessary in any event to reserve space), the renter will not be suject to any subsequent price increases.
   
   

Incidental (Optional) Charges

Any amounts due by the renter for cell phone rental, breakage or damage, or the optional check-out linen washing service can be calculated upon check-out if this takes place during our business hours.

Otherwise, cell phone rental must be terminated on the last business day prior to check-out, and paid for at that time, along with other charges (if any). A 3% service fee applies for “flow-through” charges settled by credit card, since we cannot pass your card on to the phone company, or to the store from which we purchase replacement glassware.


Check-In

Check-in takes place at our Paris office (2, rue Dussoubs, the ground floor of the building where the apartments are located) during our office opening hours. If the apartment has been occupied the previous evening, maid service will be programmed between noon and 4p on the arrival day. In this case, the apartment may not be ready for occupancy until 4p. However, check-in (dropping luggage, claiming the keys) can take place at any time during our normal hours.

Saturday Check-Ins.
At some seasons of the year, when we are not regularly open on Saturday afternoons, it may be necessary to check in before 1p (even though the apartment is not guaranteed ready for occupancy until 4p), in order to avoid the “Off-Hours Check-In” charge (see next term). When this is the case, we will give you the keys, and let you take your luggage up to the apartment, even though you cannot occupy it until it has been cleaned.

Off-Hours Check-In (if required):
If our normal hours are not convenient, it may be possible to schedule check-in at an alternate time (ask us if this service can be made available at the time you require).
This service is not guaranteed to be available: if your booking is contingent upon it, be sure to ask before you commit! Giving us at least 48 hours advance notice of your wish for an off-hours check-in strongly improves the probability that we will be able to arrange it.

There is no additional charge for check-in at any time between 9a and 7p Monday - Friday, nor on Saturdays during our regular hours (which vary by season), except on legal French holidays; provided one of us is scheduled to be in the office anyway (and we often are). But please ask before you assume this to be the case.

Otherwise, simply set a meeting time of your choice, and ask us if we can arrange to host you at that time. If one of us can block his calendar, we will quickly confirm the meeting. An off-hours check-in charge applies (follow the link for details). If you are arriving by plane, and your flight is delayed by 3 hours, having us wait for you can quickly get expensive... we suggest that you not time things too tightly.


Check-Out

• You are requested to check out by noon on the day of your departure. By prior arrangement, and if the apartment is not receiving new guests the same day, an afternoon check-out is possible. There is no extra charge for this, when available.
• If check-out takes place between 10a and 12n Mo - Sa (except legal French holidays), renter may arrange for a Blue Marble to visit the apartment, check the place over with the renter present, and claim the keys. This insures secure transmission of the apartment keys, and face-to-face discussion of any damage, and resulting charges. Monday through Friday (except legal French holidays), it may be possible to arrange for this free service between 9a and 10a, as well, or during the afternoon if an afternoon check-out is available.
• If check-out takes place during hours when no Blue Marble employee can be present in the apartment, the renter accepts that Blue Marble Travel becomes solely responsible for determining damage, if any, and agrees to pay Blue Marble Travel’s determination of same. In general, warning us of damage will produce a more sympathetic calculation of its cost than if we hear about it from a grouchy next renter.
  

Check-Out Linen Washing Service
We offer a linen laundering service for those whose travel schedules prevent them from washing and setting out linens and towels to dry prior to their departure (or who simply don’t want to spend the time staring at pillow cases spinning around while Paris awaits). The cost of the service is 25€, plus 10€ for each additional machine load (one set of sheets and towels = one machine load).

La Bohème and Soleil both have washing machines (Citron does not, but there is an automatic laundry less than a block from our building). If you are washing your own linens, you must allow 90 minutes per load. The machines can only handle one set of sheets / towels per load, and they are slow, if thorough. It is not necessary to dry them: La Bohème has drying lines, and Soleil has a drying rack. Simply hanging the sheets and towels to air dry is sufficient.

If you wish to subscribe to this service, please inform us prior to check-out, and leave linens and towels to be washed in a pile on the floor of your apartment. We request that this service be prepaid.

Cleaning
A maid service will visit the apartment prior to the arrival of our next guests, so there is no requirement that you dust, vacuum, or do any “heavy” cleaning, other than for your own comfort during your stay.

This maid service does not, however, include the washing and storing of kitchen articles (pots and pans, plates, cutlery, etc.). In addition, the cleaners may not come for several days after your departure if no new rental is scheduled to occupy the apartment. So, we ask that you do the following upon departure:

• Throw away any perishable goods, including those in the refrigerator.
• Carefully wash and put away any pots, pans, cutlery, dishes....
• Empty all trash receptacles, and take the trash downstairs.
  

If you are unable to do these things, please tell us so, and we will send someone to do them for you on your departure day. In this case, a supplementary cleaning charge of 25 € will apply.

If you are subscribing to our check-out linen service (see previous section), please leave all articles that need washing in a pile on the floor of your apartment. If not, we rely on you to wash, and set out to dry, all linens and towels, including the kitchen dishtowel and the WC hand towel.


Cancellations and Refunds

Cancellations must be sent to our Paris office by e.mail, fax, or post (addresses are here). If they are received during our normal business hours, they are effective on the date on which they are received. If they are received after our normal business hours, they are considered to be received on the date of the next normal business hours (see our normal business hours).

• If cancellation is received 90 or more days prior to the first rental date, 75% of the total rental cost is refundable.
• If cancellation is received between 60 and 89 days prior to the first rental date, 55% of the total rental cost is refundable. If full payment for the rental is not received at least 60 days prior to the first rental date, the rental is automatically considered to have cancelled 59 days prior to the first rental date.
• If cancellation is received between 30 and 59 days prior to the first rental date, 35% of the total rental cost is refundable.
• If cancellation is received between 2 and 29 days prior to the first rental date, 10% of the total rental cost less a fixed 20€ charge is refundable.
• No refund can be made if cancellation is not received at least 2 days prior to the first rental date.
  

A “Cancellation Waiver” is available at additional cost, providing more favorable refund terms. See below.


Cancellation Waiver

If desired, a cancellation waiver is available for an additional 10% of the rental total. The cancellation waiver may only be subscribed (and must be paid in full) at the time the reservation is made. The cancellation waiver refunds rental costs in the event of a cancellation, less the following amounts:

• 30 or more days prior to first rental date: 50 €
• 29 - 3 days prior to first rental date: 50 € + 10% of rental total
• Within 2 days of the rental start date: 50 € + 20% of rental total

If the renter does not formally cancel, and does not arrive on the first date of the rental, rent is due at the “daily” rate for that date and the following day (2 days, total). If the cancellation waiver has been subscribed, the remaining total of the initial rental cost will be refunded, less 50€ plus 20% of that remaining total.

Please continue to the Booking Form